Refund Policy

1. What this covers

This policy covers one-time digital passes sold by Spanish for Real Life for Spanish for Bolivia (a single-goal Goal Pass, or the all-goals Todo Bolivia Pass). Passes are one-time purchases, not subscriptions, there is nothing recurring to cancel.

2. 14-day refund window

If you are not satisfied with a pass, you can request a full refund within 14 days of purchase, no questions asked. After 14 days, purchases are final except where required by applicable consumer-protection law.

3. How to request a refund

Payments are processed by Paddle.com Market Limited, our merchant of record. You can request a refund directly through the receipt/order confirmation email Paddle sends you, or by writing to info@spanishforbolivia.com with the email address you purchased with.

4. Processing time

Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card provider.

5. Effect of a refund

When a pass is refunded, access to the notebooks it unlocked is removed. Your account and learning progress are not deleted, if you purchase again later, your progress is still there.

6. Chargebacks

If you have a billing concern, please contact us first at info@spanishforbolivia.com, we would rather resolve it directly than have your bank dispute the charge.

7. Contact

Questions about a purchase or refund: info@spanishforbolivia.com.