Bolivia situation guide
A document lands soft when the message is warm
The cotización promised at the end of the last notebook finally goes out here: five labeled blocks, Incluye, No incluye, Plazo, Validez, Forma de pago, filled with real deliverables and real dates, but only ever placeholder money. Listing 'no incluye: fotografía de productos' today, with the short reason 'así no les cobro doble', prevents the argument that would otherwise land weeks from now. The document itself does the precision; a warm cover message ('les mando la cotización prometida 😊 cualquier duda, conversamos') does the relationship. Two questions always follow: Don Miguel asks, calmly, why photos aren't included, and Álvaro asks, almost by reflex, '¿nos podés rebajar algo?' Both deserve a steady answer, but only one family of reply is ever correct for the second: talk about the scope, promise to follow up in writing, and never, ever name a number.
Essential vocabulary
- incluye / no incluye: includes / does not include The two blocks that do the real protective work of a cotización, what's promised, and just as important, what isn't.
- plazo: deadline / timeline Names WHEN, not how much, the block that sets expectations without touching money.
- validez: validity (how long the quote stands) Giving your own prices an expiration date is self-protection: costs shift, and an expired quote can be renegotiated without awkwardness.
- forma de pago: payment method The block where the payment structure is stated in placeholders ([X]% up front, the rest on delivery) never a real figure.
- [X]% de adelanto, saldo contra entrega: [X]% deposit, balance on delivery Asking for a deposit reads as professional here, not distrustful, and 'saldo contra entrega' is a phrase both sides already understand.
- artes finales para imprenta: final print-ready art files One of the concrete deliverables in 'incluye', precise enough that Kantuta knows exactly what file lands in their hands.
- les mando la cotización prometida: I'm sending you the quote I promised The opening line of the warm cover message, the document does the precision, the message does the relationship.
- cualquier duda, conversamos: any questions, let's talk The low-pressure closing line that turns a formal document into an open conversation instead of a final offer.
- déjenme ver qué se puede ajustar en el alcance: let me see what can be adjusted in the scope The ONLY correct reply to '¿nos podés rebajar?' A scope conversation, never a number, never an instant discount.
Bolivian Spanish terms
- así no les cobro doble: that way I don't charge you twice The short, warm reason that turns a plain exclusion line into an honest explanation, said once, calmly, it closes the topic.
- sin apuro: no rush A near-reflexive closing phrase in Bolivian business chats, it signals you'll wait for a real answer instead of chasing one.
- les escribo: I'll write to you (follow up) The promise-to-follow-up move that buys you thinking time on any pressured question, the same instinct used across this notebook to defer instead of improvising an answer.
Useful phrases
- Incluye: [X]. No incluye: [Y].: Includes: [X]. Does not include: [Y]. The two-line spine of every cotización, the explicit boundary that prevents a scope fight later.
- Forma de pago: [X]% de adelanto, saldo contra entrega.: Payment method: [X]% deposit, balance on delivery. The standard, professional payment split, protects both sides without a single real number.
- Déjenme ver qué se puede ajustar en el alcance y les escribo.: Let me see what can be adjusted in the scope and I'll write to you. The full, only correct answer to a rebaja request, scope, then a promise to follow up, never a percentage.
- Les mando la cotización prometida 😊 Cualquier duda, conversamos.: I'm sending you the promised quote 😊 Any questions, let's talk. The warm cover message that lands a formal document softly on a WhatsApp thread.
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Clients, Suppliers and Partners in Bolivia, Spanish